**Custom furniture design company is looking for a customer service and sales administrative process professional with a command of the English language to serve national and foreign clients.**
**Objective function of the position**:
**Responsible for the reception, creation, administration and follow-up of new purchase orders, reporting, system entries, etc. understood as such from the moment the order is placed until it is delivered to the client.**
**Essential requirements**:
**Advanced English language minimum C1.**
**Handling of an ERP (SAP, SAI, Oracle, Workday, Microsoft Dynamics, Compaq)**
**Intermediate-Advanced Excel (Graphics and report generation).**
**Experience in dealing with clients and the administrative sales process from the purchase order to after-sales service.**
**Duties to be performed**:
**Responsible for customer service (corporate or private) national and foreign.**
**Preparation of quotes, follow-up of samples sent to clients.**
**Management with internal areas regarding requirements, plans, proposals, stock of merchandise, inventory control of finished product and consignment.**
**Additions, updates and changes in the internal and client internal system (ERP).**
**Reception of purchase orders, lifting of orders, corroborating that all documents have the correct and complete information.**
**Support to the Operations area regarding logistics clarifications, sending shipping information to clients, tracking numbers, packing lists and invoices; reporting on the status of their orders, shipping dates, as well as confirming the acceptance of freight rates.**
**Manage changes in orders from the reception of the request to processing with the operational area.**
**Collect and follow up on payments or balances of clients with and without credit, clarifications and collection problems, taking care of the client-company relationship.**
**Reception and follow-up of clarifications with clients; active participation in follow-up meetings with clients.**
**Generation of reports (Excel, dynamic tables).**
**Salary between $20,000. $25,000. Monthly benefits**
**Benefits by law.**
**Work schedule: Monday to Friday from 9:00 a.m. to 6:00 p.m.**
**Work area: Nuevo México neighborhood, Zapopan, Jalisco.**
**Near UNE university, Tesistán campus.**
Tipo de puesto: Tiempo completo
Sueldo: $20,000.00 - $25,000.00 al mes
Tipo de jornada:
- Lunes a viernes
Lugar de trabajo: Empleo presencial