.Order Process Professional page is loadedOrder Process ProfessionalApply locations Azcapotzalco time type Full time posted on Posted 3 Days Ago job requisition id R33752 The Order Process Professional will be responsible for providing the sales team with administrative support and enhances the efficiency of the sales process between the organization and its customers and for interacting with internal and external customers.
The holder of this position supports the internal sales team by providing reports, processing orders as well as by communicating with customers and internal departments to ensure the correct processing of client orders and on time delivery.Grow with us- Your Responsibilities & Tasks:Work with both clients and departments within the organization to ensure client orders, delivery slips and invoices are processed correctly and on-timeCoordinate with commercial operations and financial colleagues to handle purchase orders, track customer orders, etc.Coordinate with customers, agents or other departments on logistics services requests (e.G.
correct shipment, returns, unblocking of order in finance department) and maintain records on systemsCheck delivery times with internal departments and headquartersMaintain and ensure accuracy of contract terms, agreements and related documentsGuarantee invoice verification and generate and distribute customer reports and service billingsAssist in customer payment arrangements with finance departmentTake responsibility for the registration and follow up of all integrated solution leads and opportunitiesProcess sales and invoices so that customer orders are dispatched, invoiced, and paid accurately and on timeUpdate key products end user listManage requests for technical documentation and quotation for customersDevelop and execute analytical tools for CRM and SAP based reports and develop statistical sales reportsIdentify new tenders and complete tender documents with supervision (tender management)Provide reports on various topics, e.G.
customer complaints on loss / delaysWhat will convince us- Qualification & Skills:Academic degree in business administration or similar.
Or Secondary School Diploma and 10+ years of experience in Order Processing or similar role.Minimum of 2 years of experience in order management and/or customer service, preferably in the pharmaceutical or related industry.Work experience with Microsoft Office including Excel.
Knowledge of SAP B1 a plus.Service and detail orientatedStrong communication skills and the ability to work in multidisciplinary and multicultural teamsBilingual in English/SpanishKnowledge of Foreign Trade (preferred)What we offer:Medical InsuranceLife InsuranceSocial SecurityLearning OpportunitiesAdditional benefits by LawAbout SartoriusSartorius is part of the solution in the fight against cancer, dementia, and many other diseases