-Job Number-- 184321--Job Categoryod and Beverage & Culinary--Location-- Zadun a Ritz-Carlton Reserve, Mar de Cortez, del Cabo, Baja California Sur, Mexico--Schedulell-Time--Located Remotely--- N--Relocation--- N--Position Type-- Non-Management---Take room service orders over the phone.
Answer questions on menu selections, and check with kitchen staff.
Answer guest questions or concerns regarding the origin, vintage, and style of various wines.
Place and log call bar room service order.
Notify guests and management of delays in service delivery.
Communicate additional meal requirements, allergies, dietary needs, and special requests to the kitchen.
Maintain cleanliness of work áreas throughout the day.
Record transaction in MICROS system at time of order.
Complete all closing reports, including MICROS reports.
Process all payment methods.Follow all company and safety and security policies and procedures; report accidents, injuries, and unsafe work conditions to manager; and complete safety Confidencial and certifications.
Ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets.
Welcome and acknowledge all guests according to company standards, anticipate and address guests
- service needs, assist individuals with disabilities,and thank guests with genuine appreciation.
Speak with others using clear and professional language, and answer telephones using appropriate etiquette.
Develop and maintain positive working relationships with others, and support team to reach common goals.
Ensure adherence to expectations and standards.
Stand, sit, or war an nded period of time.
Move, lift, carry, push, pull, and place objects weighing less than or equal to pounds without assistance.
Perform other reasonable job duties as requested by Supervisors.
Marriott International is an equal opportunity employer.
We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture.
We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law._ At more than award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the Importante empresa stays with them.
As the premier worldwide provider of luxury experiences, we set the standar rare and special luxury service the world over.
We invite you to explore The Ritz-Carlton.
