Osc Executive - Agente Capturista

**Purpose of Role & Quantitative KPIs**

The main objective of this role is to support other Hotelbeds business functions with all elements of high volume data entry processes. This includes the creation, uploading, and continual maintenance of all aspects of hotel contracts, suppliers information and content information, supporting the Supplier Integration configuration team and SRC if and when required. This role will involve adhering to set service targets and KPI's and delivering work of a high quality with a strong focus on attention to detail and quality control. Support the development of a high performing service culture.

**Accountabilities & Weighting**
- Respond to assigned tasks within the daily workflow and business pipelines. Ensure timely and accurate processing of all work queues.
- Analyse and interpret incoming hotel contract data with the ability to question the data from an operational and commercial perspective with key stakeholders.
- Follow established processes and procedures to input the required data onto in-house systems in a consistent and accurate format.
- Consistently meet or exceed KPIs established for the team, ensuring consistent delivery against quality and productivity standards.

**Challenges**
- Decisions are mainly guided by policies, procedures or practices however some situations may require exploring alternative solutions.
- Consistently meeting deadlines within service level agreements with significantly high attention to detail.
- Interpreting and assessing internal customer needs and requirements and offering the best/most appropriate solutions via established processes.
- Flexibility /ability to switch between different tasks within the department

Tipo de puesto: Tiempo completo, Por temporada
Duración del contrato: 6 meses

Salario: $10,000.00 - $15,000.00 al mes

Tipos de compensaciones:

- Bono anual

Educación:

- Bachillerato terminado (Deseable)

Experiência:

- Captura de datos: 1 año (Deseable)

Idioma:

- Inglés (Deseable)