Otc Cash Specialist (English And French Speaker)

.**Job Details****What will you do?**- With a strong analytical approach, support the business by understanding customer disputes, assist with the research of cases to resolve billing and commercial customer service issues on accounts, and support actions to prevent delinquent payment.- Achieving monthly cash targets & KPI's as published on your Goals and Objectives annually- Identify process improvements and conduct root cause analysis/problem solving to create long term, sustainable changes that mitigate future issues/disputes