.All roles at JumpCloud are Remote unless otherwise specified in the Job Description. About JumpCloud JumpCloud delivers a unified open directory platform that makes it easy to securely manage identities, devices, and access across your organization. With JumpCloud, IT teams and MSPs enable users to work securely from anywhere and manage their Windows, Apple, Linux, and Android devices from a single platform. JumpCloud is IT Simplified. About the Role We are looking for inspired technology professionals who love the challenge of working with partners to help them migrate customers from their Active Directory, Okta, and other identity management directories to the JumpCloud platform through a structured, efficient, outcome-based process while leveraging your expertise and all available JumpCloud resources. Partner Solutions Architects at JumpCloud will have the opportunity to work with a wide variety of partners on structured engagements to provide a strong trusted technical bridge, from the start of their implementation through to their continued expansion and use of JumpCloud. A Partner Solutions Architect will develop insight into partner operations and function at a high level to enhance the partner's experience with JumpCloud. In this position, you will: Gain a deep understanding of your partner's environment and technical business needs through detailed and thorough discovery sessions. Help define applicable milestones for your partner's intended use of JumpCloud. Develop and articulate a clear vision and plan to achieve those milestones. Partner with your CSM counterpart to proactively drive efficient adoption of the JumpCloud platform and progress towards usage targets and milestones for each partner you work with. Confidently provide technical guidance to our partners and their customers through complex architectural conversations, from User Adoption strategy and Onboarding to custom SCIM integrations and beyond. Perform systematic environment reviews with partners to ensure adherence to best practices and identify areas for improvement or expansion. Work closely with larger partner organizations on long-term or ongoing engagements. Communicate regularly with partners about their planned expansion, environment changes or updates as they relate to JumpCloud and potential use-cases. Work hands-on in partner environments when applicable to execute migration or configuration tasks. Escalate and reproduce issues in-house and respond in a timely manner. Clearly and thoroughly notate partner interactions, goals and outcomes for your own reference and to share with internal stakeholders and peers. Test new use-cases using in-house and industry tools, and document the outcomes for partners and in our internal knowledge repository