Partner Success Associate (Portuguese & English) page is loaded Partner Success Associate (Portuguese & English) Apply locations Mexico - Cancun time type Full time posted on Posted 4 Days Ago job requisition id R-88821 If you need assistance during the recruiting process due to a disability, please reach out to our Recruiting Accommodations Team through the Accommodation Request form . This form is used only by individuals with disabilities who require assistance or adjustments in applying and interviewing for a job. This form is not for inquiring about a position or the status of an application.
Partner Success Associate (Portuguese & English) The Partner Success Associate's primary responsibility is to ensure that Expedia Group's lodging product in their assigned market is competitive, attractive and relevant for our fast-growing global customer base. In doing so, Partner Success Associates will also continuously work with Expedia Group's diverse lodging partners to help them improve their marketing potential from participation in Expedia Group's marketplace.
This role is the foundation of our Centralized Hub for Account Management & Performance. Our team ensures that our lodging partners can effectively, efficiently and throughout the year, reach Expedia Group's full breadth of global traveler demand by ensuring partners have the knowledge and access to Expedia Groups vast product lineup in a constantly evolving competitive industry!
What you'll do: Our vision is to empower our partners to be successful - you will make phone-based contact with our partners, and engaging them to:
Leverage Expedia Group's tool kit to increase the customers they attract on the Expedia Group platformSupport new partners to ramp up and sustain their hotel revenue and market share on the Expedia Group platformCommunicate special offers from Expedia Group's dedicated customer base and promotional deals that allow them to benefit from Expedia Group's merchandising and marketing effortsEducate lodging partners to take control of their listing by using the self-service features available on Partner Central Who you are: Bachelor's or Master's degree in a related field; or equivalent related professional experience1-3 years of experience in Account Management or Commercial EngagementDemonstrate ability to work based on a variety targets, goals and/or strategic objectives set by the leadership teamAppetite for innovative technology, fast-changing business environment, robust data driven analysisProficiency in Spanish, Portuguese and EnglishPresents ideas and directives clearly and persuasively; actively listens when spoken/presented toAbility to effectively communicate to various levels and through a variety of communication channelsAbility to handle objection, secure commitments and be resilientPossesses outstanding listening, investigating, and influencing and assessing skillsHigh impact personality: intellectual agility, entrepreneurship, empathy in relationships, great teammateHungry, determined, motivated, willing to act and results-focusedOrganization and time management skills, attention to detailsProven follow-up/persistence when facing complicated situationsAbility to multi-task effectively and be able to change gears quickly without skipping a beatAbility to perform under pressure and think on your feet in a fast-paced environmentOpen to feedback for continuous improvementRelationship builder; earns the confidence of othersAble to work independently as well as be a strong team worker, ensuring the whole team winsBridges and sustains solid partnerships based on mutual support through a collaborative style#LI-LM1
About Expedia Group Expedia Group (NASDAQ: EXPE) powers travel for everyone, everywhere through our global platform. Driven by the core belief that travel is a force for good, we help people experience the world in new ways and build lasting connections. We provide industry-leading technology solutions to fuel partner growth and success, while facilitating memorable experiences for travelers. Expedia Group's family of brands includes: Brand Expedia, Hotels.com, Expedia Partner Solutions, Vrbo, trivago, Orbitz, Travelocity, Hotwire, Wotif, ebookers, CheapTickets, Expedia Group Media Solutions, Expedia Local Expert, CarRentals.com, and Expedia Cruises.
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Employment opportunities and job offers at Expedia Group will always come from Expedia Group's Talent Acquisition and hiring teams. Never provide sensitive, personal information to someone unless you're confident who the recipient is. Expedia Group does not extend job offers via email or any other messaging tools to individuals to whom we have not made prior contact. Our email domain is @expediagroup.com. The official website to find and apply for job openings at Expedia Group is careers.expediagroup.com/jobs .
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