The PC Support Administrator is responsible for internal users' IT support, maintaining the digital workplace environment operational, and managing IT assets, network access, and hardware/software provisioning for employees, contractors, and third parties according to security policies.RequirementsTASKS & RESPONSIBILITIESProvide IT support to internal usersManage company network accesses and Active Directory according to security policiesManage new starters and leavers IT processInstall and adapt workstations to the user, operate the connections of the network elementsIntegrate smartphones, tablets, and communication systems into the company's information systemIntegrate, operate, and support office copiers and printing systemsSetup, operate, and support meeting room communication solutionsCollaborate with Site Managers to setup, operate, and support physical security systems (door access control and video surveillance)Diagnose anomalies, remedy problems by an internal or subcontracted intervention, and apply the preventive maintenance planDetect and remove viruses, ensuring the backup of computer dataHandle security alerts (phishing, identity)Keep the inventory of hardware and software up to date, managing hardware stock and licenses availabilityManage IT purchasing process for on-time supply of IT equipment and softwareParticipate in the deployment of the company's messaging and collaborative system and train users as requiredAssist remotely or on-site to solve user incidents (hardware or software) as soon as possible, within agreed SLAsKeep a permanent technological watch on workplace digital environmentAutomate daily tasks such as system or software installations, security updatesMonitor and manage technical alerts, ensuring proper escalation as neededWrite technical and support documentationApply and enforce security policiesParticipate in Workplace projectsSupport Operations Team in projectsProfile RequiredMust haveProfessional EnglishExpertise in:Windows Professional, iOS, AndroidActive Directory and Azure ADOffice 365Knowledge in:Windows Server and PowerShellNetworkingSupplier managementTeam player attitudeKnowledge of various IT and business functionsGreat interpersonal, problem-solving, analytical, and research skillsNice-to-haveKnowledge in MacOSExperience in automotive or industrial businessCapacity to work with an agile methodologyProfessional French, German, or ChineseSkills & AbilitiesSolid Windows technical backgroundService-oriented approachKnowledge of basic ITIL and project management methodologiesKnowledge of basics of IT security and networkingGood written and verbal communication skillsInnovative thinkingCan-do attitudeIT suppliers management experience#J-18808-Ljbffr