Are you ready to be part of Mexico GBS team?What role will you play?The GBS H2R operates in a fast, continuously changing and improving environment.- Establishes and maintains departmental/employee records, files, logs.- Generates, reviews, distributes and/or maintains complex HR forms, documents and reports.- Audits data entered into HRIS system to ensure high data integrity and runs complex reports, graphs, charts.- Provides complex request and HR support and information to HR, managers and employees- Administers and communicates HR programs, benefits or services.- Compiles and prepares complex reports, presentations, and/or personnel statistics.- Identifies and implements HRIS transaction process improvements.- Performs all of the standard and some specialized and complex aspects within area of specialization.- Applies documented rules, past practices, or instruction on an independent level.- Effectively identifies problems as they occur and takes appropriate steps to solve them in situations where the problem is difficult or complex.- Preparation and validation of documentation as well as collaboration to provide training to the different team members.- Works together with the different service lines in order to stabilize and standardize processes that have been migrated to the Delivery Center.- 1-3 years of successful experience in customer service, data processing or human resources is required- Excellent people skills and sensitivity to intercultural issues- Microsoft Office Tools (Excel, PowerPoint, Word)- Typing proficiency is required- HR System / PeopleSoft- Payroll System / PeopleSoft is a plus.- Excellent interpersonal and communication (verbal & written) skills a must.- No travel is required for this position Preferred Knowledge/Skills, Education, and Experience:- College degree a plus- Strong understanding of human resources policies, procedures, and benefits is preferred- Extensive payroll knowledge is a plus