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**Job Description Summary**:**Summary**:Reporting to the Head of People Operations for GE Vernova, this role will be responsible for 'end to end' People Operations service delivery across Latin America including service performance, compliance, and continuous improvement through standard LEAN work.
This role will be the responsible for leading and collaborating across the organization to develop and implement experiences that improve self-service and cost efficiency.
**Essential Responsibilities**:- Provide leadership for the People Operations Latin Americas team and contribute to the global roadmap for GE Vernova.
Ensure solutions are developed and delivered to meet/exceed requirements- Accountable for all HR Operations, Payroll and Benefits, service & delivery activities within the region, partnering closely with other HR & Product teams to standardize & digitize processes with standard solutions to drive compliance, productivity and efficiency- Establish and run operational delivery across a network of global and virtual locations - driving productivity, world class service, optimizing global scale and local reach- Develop strategy for an optimized HR Operations ecosystem, building a blended in/outsourced service delivery model to optimize quality, cost, and compliance- Hire, coach, develop and inspire leaders and teams within the Vernova People Operations Latin Americas organization- Provide leadership and coaching to employees and continuously raise the bar for our talent, ensure the team is developing and closing gaps towards becoming a world class product delivery/service team- Inspire and guide a growing team; foster a culture of transparency, collaboration, inclusion, innovation, LEAN- Drive and continuously improve the service for employee and people leaders by strategically optimizing service, language, local needs with global strategy and driving first-time resolution while educating employees and leaders to self-serve- Own and manage the full suite of operational performance metrics (qualitative/quantitative), collaborating to ensure they are constantly relevant against product specifications and service principles- Forecast demand changes and keep the People Operations organization proactive and agile- Deploy resources to serve as case managers to enhance the employee experience through significant life events- Work with the Regional Product Deployment & Service Excellence Leader to drive activity to a self-service model.
Leverage innovative technologies to drive productivity, support multi location model and allow human resources employees to focus on moments that matter- In collaboration with peers, IT, and the business, define overall strategic priorities for the regional team, which will include aspects of policy & process changes, technology enhancements, new product development, simplification opportunities, regulatory and legal changes, and ensure optimal delivery model for the organization