.About the Role:Grade Level (for internal use): 09The Employee Relations Specialist is responsible for developing and maintaining trust between the organization and its employees. This role will involve conflict resolution, conducting investigations to review reported concerns, policy implementation, and fostering strong communication between management and staff.Responsibilities and Impact:Conflict Resolution: Mediate and resolve employee disputes, providing guidance and support to both employees and management.Policy Implementation: Assist in the development and enforcement of HR policies and procedures, ensuring compliance with labor laws and company standards.Employee Engagement: Promote a culture of open communication by facilitating employee feedback sessions and engagement initiatives.Training and Development: Conduct training sessions on conflict resolution, communication skills, and performance management for staff and management.Investigation Management: Conduct thorough investigations into employee complaints and grievances, documenting findings and recommending appropriate actions.Collaboration: Work closely with HR team members to support talent management, performance reviews, and organizational development.Reporting: Prepare reports on employee relations trends and issues, providing insights and recommendations to leadership.Advisory Role: Serve as a trusted advisor to managers and employees on employee relations issues and best practices.Please apply your resume in English, recruitment process will be in English.What We're Looking For:Basic Required Qualifications:Bachelor's degree in Human Resources, Business Administration, or a related field.5+ years of experience in employee relations, HR, or a related field.Strong knowledge of labor laws and regulations.Excellent interpersonal and communication skills.Proven problem-solving and conflict resolution abilities.Ability to maintain confidentiality and handle sensitive information with discretion.Proficiency in HRIS and Microsoft Office Suite.What's In It For You?Our Purpose:Progress is not a self-starter. It requires a catalyst to be set in motion. Information, imagination, people, technology–the right combination can unlock possibility and change the world.Our world is in transition and getting more complex by the day. We push past expected observations and seek out new levels of understanding so that we can help companies, governments and individuals make an impact on tomorrow.At S&P Global we transform data into Essential Intelligence, pinpointing risks and opening possibilities. We Accelerate Progress.Our People:We're more than 35,000 strong worldwide—so we're able to understand nuances while having a broad perspective. Our team is driven by curiosity and a shared belief that Essential Intelligence can help build a more prosperous future for us all