.**About Us**:We are AMS. We are a talent solutions business.Working with clients across the globe, we have learned what it takes to be a high performing employer. It starts with talent; sourcing, selecting andkeeping the right people in the right jobs. To do this well, you need unmatched expertise in digital innovation, and a deep understanding of the complex needs of the talent you are seeking to engage - whether that talent is external to your business or already inside it.Taking a holistic approach to the HR value chain and to attracting and retaining a world class workforce enables business success. 10,000+ experts, across 120+ countries, speaking more than 50 languages, delivering projects for the world's most admired companies.**We are AMS. This is what we do. Talent is our world.****The Role**:We are seeking a Performance Analyst to join Alexander Mann Solutions. The main activities vary according to the number of client accounts being supported but predominantly includes monitoring performance against key metrics, reporting, analysis, forecasting, invoicing, compliance and supporting continuous improvement.The Performance Analyst will work within large, matrixed international teams in a highly regulated environment. They will report into the Americas Head of Performance Management and work closely with Account's team leaders to enable compliant and efficient operations.**Key Accountabilities**:OPERATIONAL PERFORMANCE- Directly or through Business Intelligence teams, deliver timely, efficient and accurate reporting. Support accounts with ad-hoc and manual data requests whilst driving standardization, automation and roll-out of performance and insight led dashboards.- Assist the Account's team leadership and Performance Manager in educating the account team on process adherence and proper usage of tools.- Monitor data integrity and flag issues to Account's team. Monitor and interpret automated early warnings and help Account's team Leaders mitigate risks of missing SLA's.- Join SLA management reviews with Account's team as often as capacity allows, supporting the Performance Manager.COMPLIANCE- Under the guidance of the Performance Manager, update operations manuals and account process documentation including process flows, screening templates etc. Monitor use by Account's team and manage updates.- Support roll-out of initiatives due to changes in regulations flagged by central Compliance team- Support the updating of Compliance and Risk Registers- Support and monitor the efficient and compliant on-boarding and off-boarding of account members.FINANCE- Support the preparation of financial forecasts by gathering and assessing inputs and associated materials- Manage invoicing activity for the accounts including the calculation of sales revenue, ensuring all revenue is accrued and invoiced.- Support the performance manager to identify variance between planned and actual financial performance