SUMMARY DESCRIPTION:100% remoteOur most successful associates:- Are sales driven individuals.- Have a passion for learning.- Have a competitive edge and are hard working.**Job Duties**:- Demonstrate a passion for excellence, a love for selling and an innate ability to solve problems to meet our customer's needs.- Receive inbound and make outbound calls, be productive and engage in positiveinteractions, effectively meeting the needs of our customers while reinforcing trust.- Create loyalty by serving as a brand spokesperson while demonstrating a variety ofselling techniques resulting in sales of our products and services.- Identify our customer's needs by asking clarifying questions to effectively promote our products and services, and articulate the features and benefits.- Educate our customers on the details of our products and services through proactivecommunications.- Create a positive work environment by maintaining the highest level of ethics andintegrity consistent with Karisma Hotels & Resorts.- Utilize solid judgment, product & technical knowledge, and problem solving, to offerdetailed insight and alternatives to help customers book their dream vacation(s).- Remain open to providing and receiving feedback; work with your supervisor andmanager to develop and hone your skills- Take action to proactively learn latest information, report customer impacting concerns, think outside the box on customer resolutions and share best practices with others**Qualifications**:- High School Diploma or Equivalent- Minimum two years sales experience preferably within a call center- Minimum 1 year experience in the travel or hospitality industry preferred- Solid ability to multi-task with strong computer navigation capabilities- Exceptional listener with the skill to effectively communicate- Able to exercise good judgment in making decisions- Demonstrate ability to achieve and exceed sales and quality goals- Team-centric and positively motivated to delight our members and their guests- Able to prioritize multiple tasks, convey a sense of urgency and remain detailed orientedin a fast-paced environment- Enjoy talking to different people every day- Positive attitude, self-motivated, and energetic- Must be detail-oriented and manage time well- Able to work within a team environment- Must be flexible to work within the call center hours and be flexible with schedule to suit business need- Bilingual (Spanish, Portuguese, or French) a plus.Tipo de puesto: Tiempo completoSalario: $1,651.00 al díaHorario:- Incluye fines de semana- Rotativo- Turno de 8 horasLugar de trabajo: Empleo remoto