.Responsible for the efficient and effective collection of plasma from donors by performing venipuncture, monitoring the pheresis process and following Standard Operating Procedures (SOPs).You will report to the Assistant Center Manager.The RoleIn compliance with SOPs, perform all aspects of the pheresis procedure and plasma collection, including donor set-up, donor monitoring, and donor disconnect.In compliance with SOPs and Food & Drug Administration (FDA) guidelines, perform venipuncture on donors to begin the pheresis process.Evaluate vein performance of the donor to identify possible problems; make necessary corrections to expedite donation time and ensure product quality and donor safety.
Ensure the donation process is efficient and make adjustments when necessary to create a positive experience for the donor.Educate new donors on the use of therapeutic products made from donated plasma.
Explain the screening process, health screening tests performed, appointment system, donation fees, center policies, proper nutrition, and any other information pertinent to the donor.
Ensure that all donor questions are answered timely, accurately, and professionally.Maintain alertness to any reactions by donors and assist with reactions or notify appropriate staff.Use Personal Digital Assistant (PDA) to record incidents during the pheresis process, such as machine alerts and alarms, volume variances, and donor adverse events.Perform calibrations and verify that maintenance has been performed as outlined in the SOPs.
Respond to and resolve complex equipment alarms or donor issues.Troubleshoot equipment failures.
Create incident documentation, remove and/or replace equipment from service.Monitor donor flow on the donor floor to ensure continuous turnover.
Alert Group Leader or Supervisor of donor flow issues.Collect arm samples or whole blood samples from donors for testing.Ensure the accurate recording of donor data in the electronic donor information management system as outlined in the SOPs.Understand the policies and procedures associated with hyper immune programs at the center if applicable.Maintain a clean, efficient work environment, and ensure sufficient operating supplies and forms are available as needed.
Follow all Health Safety & Environmental (HSE) and Occupational Safety and Health Administration (OSHA) policies and procedures.
Promote safety in all actions.
Conduct routine audits of these internal procedures and documentation.Maintain confidentiality of all personnel, donor, and center information.May be cross-trained in other areas to meet the needs of the business.Bilingual skills may be required, at the discretion of the organization, to meet the needs of the business.Perform other job-related duties as assigned.Your skills and experienceEducationHigh school diploma or equivalent required