Planner-Customer Service

**(POR CRECIMIENTO) - MERSEN DE MEXICO****Solicita**:**Planner-Customer Service****Descripción y Requisitos****Responsibilities**:- Coordinate and handling priorities of production and support issues with suppliers.- Meetings with customers to provide commitments based in the production plan.- Act as the 'Voice of the Customer' in order to assist in the resolution of Customer inquiries requests.- Serve as the overall technical resource for Scheduling and capacity related issues and problem solution alternatives.- Responsible for engaging the production plan of the various materials, parts, and subassemblies required by the customer.- Drives for resolution of material shortages.- Follow up metrics, OTD, Orders Fill Rate, and Inventory.- Follow and solving issues in production daily.- Participate and support in different projects related with customer service.- Coordinate and management of raw material warehouse.- Coordinate the shipping and receipt area.- Release work orders based on production plan.**Education**:Career truncated or Professional completed preferably**Experience**:4 years in a similar position**Skills**:Bilingual, Ms Office, JD Edward System, Negotiation, Leadership and Inventory Management.Puesto: Planeador**Información Adicional**- Tipo de contrato: Permanente- Salario: Negociable- Pais: MEXICO- Estado o Region: Chihuahua- Ciudad: Ciudad Juarez