Planner, Production Planning & Customer ServiceRequisition ID: 41235
Job Location(s): Apodaca, MX
Job DescriptionThere has never been a better time to join our global company. Danfoss was the first in the world to mass produce energy saving frequency converters and continues to offer a full range of solutions for energy efficiency and renewable energy. We are offering a Production Planner position. You will play a key role in meeting our ambitious aspirations for the future. The growing awareness worldwide for environment and energy savings is enabling us to deliver strong value to our customers, and we need you to support our continued success.
Job ResponsibilitiesResponsibilities for this position include, but are not limited to, the following:
Manage stock control of semi-finished and finished goods.Release planned orders and follow up on daily production output.Conduct Sales & Operations Planning (S&OP) analysis and schedule production in SAP.Maintain production master data and level production load to ensure efficiency.Maintain production orders and related inventory movement corrections.Establish and maintain the Master Production Schedule (MPS).Control and monitor stock for global sales and ensure product availability.Confirm and deliver sales orders in a timely manner.Collaborate closely with fulfillment and outbound logistics teams to meet customer demands.Manage data quality in SAP and ensure accurate order management and delivery processes.Provide high-level service to both internal and external customers to achieve maximum satisfaction.Handle customer requests through SAP system and emails.Create orders in SAP and coordinate deliveries with the sales team.Communicate regularly with the sales and fulfillment teams to enhance delivery and stock performance.Identify, investigate, and resolve logistic issues and customer delivery complaints.Ensure timely responses and quality resolutions to customer inquiries.Minimum QualificationsThe ideal candidate possesses these skills:
Bachelor's Degree in Supply Chain & Operations Management or related field is required.3 - 5 Years of experience in supply chain and customer service.Experience with SAP, optional.Strong analytical and mathematical skills.Proficient in Microsoft Excel, with the ability to write basic formulas.Ability to solve practical problems and handle a variety of situations with limited standardization.Ability to coordinate activities across multiple departments and maintain contact with key stakeholders.English advanced.Danfoss – Engineering TomorrowAt Danfoss, we are engineering solutions that allow the world to use resources in smarter ways - driving the sustainable transformation of tomorrow. No transformation has ever been started without a group of passionate, dedicated, and empowered people. We believe that innovation and great results are driven by the right mix of people with diverse backgrounds, personalities, skills, and perspectives, reflecting the world in which we do business. To make sure the mix of people works, we strive to create an inclusive work environment where people of all backgrounds are treated equally, respected, and valued for who they are. It is a strong priority within Danfoss to improve the health, working environment, and safety of our employees.
Following our founder's mindset "action speaks louder than words", we set ourselves ambitious targets to protect the environment by embarking on a plan to become CO2 neutral latest by 2030.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or other protected category.
Danfoss engineers solutions that increase machine productivity, reduce emissions, lower energy consumption, and enable electrification. Our solutions are used in such areas as refrigeration, air conditioning, heating, power conversion, motor control, industrial machinery, automotive, marine, and off- and on-highway equipment. We also provide solutions for renewable energy, such as solar and wind power, as well as district-energy infrastructure for cities.
Our innovative engineering dates back to 1933. Danfoss is family-owned, employing more than 42,000 people, serving customers in more than 100 countries through a global footprint of 95 factories.
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