Planning Advisor

Role purpose:Responsible for ensuring a positive customer journey by providing a high level of specialist support in client relationship management as the single point of contact for planning to certification production through to invoice. Guiding and undertaking a range of complex activities, resolving complex queries for customers by being a professional sparring partner for the (Key/Major) Client and actively participate in (monthly/quarterly) review meeting with the client.Key Responsibilities:Be able to plan assessors on audits according to codes, qualifications, locations, costs.KPI will be defined according to the Region, Standards and clients to plan.Be able to multitask and be organized.Be able to run and understand regular reports (Power BI).Position will be in a global company where communication skills will be important.The successful candidate should be able to demonstrate the following:Strong communication & organisational skillsCustomer orientedFluent in Spanish & EnglishAnalytical skillsDiversity and Inclusion at LRQA:We are on a mission to be the place where we all want to work and we are passionate about embracing different perspectives because we understand the value this brings to our business, our clients and each other. We are all about creating a safer and more sustainable future and our inclusive culture is right at the heart of our business.Together our employees make our communities better and we want you to be part of our diverse team!LRQA is a leading global assurance provider. The integrity and expertise we bring to our partnership with clients support their journey to a safer, more secure and more sustainable future.#J-18808-Ljbffr