At ICON, it's our people that set us apart. Our diverse teams enable us to become a better partner to our customers and help us to fulfil our mission to advance and improve patients' lives.
Our 'Own It' culture is driven by four key values that bring us together as individuals and set us apart as an organisation: Accountability & Delivery, Collaboration, Partnership and Integrity. We want to be the Clinical Research Organisation that delivers excellence to our clients and to patients at every touch-point. In short, to be the partner of choice in drug development.
That's our vision. We're driven by it. And we need talented people who share it.
If you're as driven as we are, join us. You'll be working in a dynamic and supportive environment, with some of the brightest and the friendliest people in the sector, and you'll be helping shape an industry.
Recognize, exemplify and adhere to ICON's values which center around our commitment to People, Clients and Performance.
**What will you be doing**:
- As a member of staff, the employee is expected to embrace and contribute to our culture of process improvement with a focus on streamlining our processes adding value to our business and meeting client needs.
- Propose staff and provide CVs for potential projects, following agreement of applicable functional counterparts e.g. CRA Managers or CTM Directors, focusing on the skill sets required by the Sponsor and the availability during the timeframe of the study.
- Oversee and update the resource management database tool in relation to staff allocation to projects, as appropriate and issue allocation reports etc as required.
- Maintain and improve accuracy of information stored in the resourcing database for the assigned staff pool re reservations, unfilled requirements, skills and all other PRM-maintained information. Ensure updates are submitted to the designated PRM colleagues in a timely manner and contain accurate information; Provide regular and ad hoc reports and information to functional leadership which is up to date, accurate and timely. Support CV database management.
- Support PRM Manager in providing clear and detailed information for inclusion in proposals after reviewing RFIs and RFP
- Produce and analyze reports that accurately forecast future resource needs/resource availabilities, required skills, headcount to sell, and recovery and utilization rates.
- Ensure optimization of assigned versus costed resources by carrying out a continuous review of resource allocation to projects and highlighting discrepancies.
- Work with functional management, Business Development (BD) and clinical study teams, proactively and when requested, to ensure resource requests are resolved within the Service Level Agreement (SLA) timelines; communicate with all parties in a timely manner, to support customer satisfaction.
- Use existing procedures to solve problems; analyze information and standard practices to make judgments. Over time, will develop knowledge of precedents to enhance problem solving.
- Undertake other reasonably related duties as may be assigned from time to time.
**Requirements**:
- Bachelor's Degree
- Experience in Clinical Research ( ideally 2 years)
- Strong systems experience
- MS OFFICE experience
- Strong communication skill
- both written and verbal
- Ability to work in a deadline driven environment
- Experience leading meetings and managing a process
- Comfortable working with various stakeholders
This is a REMOTE opportunity in LATAM!
**Benefits of Working in ICON**:
Our success depends on the quality of our people. That's why we've made it a priority to build a culture that rewards high performance and nurtures talent.
We offer very competitive salary packages. And to keep them competitive, we regularly benchmark them against our competitors. Our annual bonuses reflect delivery of performance goals - both ours and yours.
We also provide a range of health-related benefits to employees and their families and offer competitive retirement plans - and related benefits such as life assurance - so you can save and plan with confidence for the years ahead.
But beyond the competitive salaries and comprehensive benefits, you'll benefit from an environment where you are encouraged to fulfil your sense of purpose and drive lasting change.
ICON is an equal opportunity and inclusive employer and is committed to providing a workplace free of discrimination and harassment. All qualified applicants will receive equal consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.
