FinalityWithin the framework of budgetary targets, to ensure client satisfaction through the deployment and facilitation of Smart in his/her PU.To undertake and coordinate risk management actions in the field of personal safety and the environmental protection of property (buildings and production resources) Main Missions 1 - Facilitate the implementation of Smart and associated aims - Implement the Smart site section (instructions and appendices) in line with the Group's Smart project.Facilitate the implementation of Smart, for which he/she is responsible in his/her unitSuggest Smart developments connected to the activity of his/her unitAssist the Unit Manager in measuring the efficiency and performance of processes to meet objectives2 - Represent the customer within his/her production unitEnsure the respect of customer requirements and quality targetsManage the performance of suppliers for his/her unit and commit to improvement plans in line with purchasingDecide exceptions in relation to customer quality demandsCoordinate system, product and production process audits in his/her unitCoordinate the processing of in-production incidents and the monitoring of associated action plansCoordinate the analysis and processing of warranty returnsParticipate in measuring customer satisfactionBlock deliveries and/or stop production in the case of an identified risk for the customer.3 - Manage job family activities within his/her production unitOrganise the taking into account of experience capitalisation filesEnsure proper use of Quality tools and methodsCoordinate quality-related audits in his/her unit and ensure the implementation and efficiency of associated actionplansCoordinate quality-related communication in his/her unitReport to the Quality Director and the Unit Manager hierarchicallyParticipate in the development of new projects while ensuring the completion of plant quality actionsMake all operational decisions in his/her field and according to his/her scope of responsibilitiesPermanently manage employees and coordinate their missions4 - Manage his/her team according to the applicable organisationBased on the objectives of his/her activity, prepare action plans and coordinate the missions of his/her team in acoherent mannerRespect the allocated annual operating budgetMonitor performance indicators for his/her activity, implement corrective actions if necessary and inform his/her teams of them.Conduct annual appraisal interviews and set the objectives for his/her teamDevelop employees' skills within his/her activity and recommend the individual and/or collective training actions required to maintain the performance levels of activitiesBe sure to maintain team motivation and a positive working environmentCheck and approve team members' expense claims (travel, etc.)and authorisations for absence/holidaysEnsure that job descriptions are updated according to group proceduresProvide reports of his/her activity5 - Ensure compliance in relation to regulatory and customer requirements in risk management and the drawing up of associated assessments and reports Purpose- Ensure client satisfaction through the Group Quality System deployment in his/her Production Unit- Undertake and coordinate risk management actions in the field of personal safety and the environmental protection of property (buildings and production resources)Essential job functionsAbilities- Enjoy interacting with people and working on group projects - Focus on the details and able to have the bigger picture - Excellent communication skills including verbal and written skills are required