Policy Governance Officer - C13

The Compl Bus Control Officer is a strategic professional who stays abreast of developments within their field and contributes to directional strategy by considering their application in their job and the business. Recognized technical authority for an area within the business, this role requires basic commercial awareness. Developed communication and diplomacy skills are necessary to guide, influence and convince others, particularly colleagues in other areas and occasional external customers. The role has a significant impact on the area through complex deliverables and provides advice and counsel related to the technology or operations of the business. Work impacts an entire area, which eventually affects the overall performance and effectiveness of the sub-function/job family.

Responsibilities: Contribute to the development, maintenance and implementation of enterprise-wide standards and strategies to strengthen and enhance the Bank's Global Policy Governance Framework.Provide guidance to Policy Owners and their business partners globally in all matters affecting the Mexico Policy Governance Framework and work closely with Operations and Technology to ensure the most effective use of tools and resources in the Policy Governance Framework process.Drive Policy Governance efforts to comply and support consent order, regulatory and business strategy requirements/needs.Manage the framework for identifying and assessing Policy Management regulations and their risks for each line of business to determine appropriate risk coverage.Identify and analyze Policy Documents risks, emerging risks, and regulations specific to transaction monitoring.Establish a framework to assess the Policy Documents regulations and risks to identify typologies and required monitoring controls.Lead Strategic Policy Governance Implementations for the Global Monitoring Risk Management & Policy team.Exercise independence of judgment and autonomy.Act as a Subject Matter Expert (SME) to senior stakeholders and/or other team members.Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients, and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.Qualifications: Advanced English in writing, speaking and listening skills - highly required.6-10 years Policy Management experience in financial services with a demonstrated understanding of Policy Management, compliance, risk and control processes.Experience in Policy impact assessment and change management processes for the definition, creation and implementation of policy documents.Experience in creating and implementing processes that result in improved business performance.Balanced blend of analytical skills, problem solving, and reporting and communication skills.Ability to assess business policy documents and processes in terms of the associated impacts and risks.Advanced organizational skills including attention to detail, multi-tasking and following up.Experience using databases and other tracking tools to enforce global consistency.Ability to present a compelling case for ideas and initiatives through listening and articulating a convincing point of view.Ability to operate with a limited level of direct supervision.Experience working collaboratively across various areas of the organization and presenting to senior management.Education: Bachelor's/University degree or equivalent experience, potentially a Master's degree in Engineering, Systems and Technology, Economics, Actuarial Science, or administrative-economic areas.Additional Key Responsibilities: Contribute to the definition, implementation, management and oversee the execution of the GFB Policy Governance Framework (Policies, Processes and Governance Bodies), establishing process governance (roles and responsibilities and interaction models).Provide strategic direction and oversight for the execution of policy document lifecycle management as defined in the Policy Governance Framework and Regulatory Requirements, including but not limited to development, quality assurance, approvals, publication, periodic review, change management (impact assessment, operational readiness), monitoring & reporting, retirement and communication of new/revised policy documents.Define and implement a Quality Assurance process to drive accuracy and completeness of Policy document lifecycle in the tool, and to ensure that defined Policy Document process is properly followed.Manage and maintain the GFB Policy Inventory (Golden source), including those defined as relevant by the Internal Controller Office.Contribute to the development and maintenance of technology solutions to improve effectiveness and results in the execution of the Policy Governance Framework.Advise and support Policy Document Owners to achieve effective solutions to issues and challenges that may arise and facilitate timely and complete implementation of their Policy Documents.Assess relevant information and design analytical and Executive Management reporting suite to support risk monitoring and timely decision making.Participate from inception through implementation in cross-functional or cross-business Policy Action Plans designed to ensure business compliance with laws, regulations, and policy requirements across key/complex risk levels.Utilize Policy Change Management processes and project management methodology from the initiation, planning, control requirements, execution, and closing phases; end results may include improved productivity, technology, processes, cost savings, and controls.Monitor, research and evaluate technological advances in the industry to identify appropriate alternatives for enhancing current department operations.Define training and communication strategy related to Policy Governance & Tool.Ensure related processes are updated in the MCA Entity.Participate in Key Strategic Reviews, other initiatives and projects.Development Value: The Policy Inventory Management & Framework Execution Officer should have the seniority to provide strategic direction, oversight and relevant challenge for the execution of policy document lifecycle management and Policy Inventory maintenance as defined in the new Target Operating Model (TOM) of Mexico Policy Governance Framework and Regulatory Requirements, including but not limited to development of process and guidelines, quality assurance, periodic review, change management (impact assessment, operational readiness), monitoring & reporting, as well as working closely with Business/Functions Heads and key stakeholders to drive a number of key policy governance activities.
Skills: Strategic and goal-oriented thinker.Action-oriented, entrepreneurial, flexible, and innovative approach to operational management.Demonstrated analytical and problem-solving skills.Effective planning and organizational skills with demonstrated project management skills.Passion, humility, integrity, positive attitude, mission-driven, and self-directed.Excellent influencing, facilitation, and partnering skills with key stakeholders and Senior Management.Strong interpersonal skills – including teamwork and organizational skills.Analytical, flexible, team-oriented, with excellent interpersonal, communication, and follow-up skills.Strong attention to detail and ability to multi-task.Ability to work under pressure, tight deadlines and with unexpected requirement changes.Lead teams to generate a vision, establish direction, create an atmosphere of trust, leverage diverse views, coach staff, and encourage improvement.Strong communication abilities to serve as liaison between different groups within the organization.Orchestrate and drive the successful & timely completion of programs to achieve business goals.------------------------------------------------------
Job Family Group: Compliance and Control
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Job Family: Business Control
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Time Type: Full time
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