Portal Administration Analyst

Job DescriptionAssign/remove IdM roles using One IdM for all customer portals managed by M/Perform required administration within the customer portal to provide requester with needed accessRespond to basic questions from requesters related to required access type and provide guidance, as neededOpen support tickets with customer helpdesk, as neededProcess requests to reset portal user IDsReview, assign and close tickets in OTRS tool dailySupport annual audits of IdM roles for customer portals using IdM ReportingQualificationsAbility to organize large volumes of data into concise, accurate summariesStrong proficiency in Microsoft Office based applications, especially Excel.Ability to work independently while demonstrating excellent communication and interpersonal skills.Ability to speak EnglishAdditional InformationBy choice, we are committed to a diverse workforce - EOE/Protected Veteran/Disabled.BOSCH is a proud supporter of STEM (Science, Technology, Engineering & Mathematics)Initiatives· FIRST Robotics (For Inspiration and Recognition of Science and Technology)· AWIM (A World In Motion)