Eaton's Corporate Sector division is currently seeking a Pre-Sales Application Specialist.What you'll do:Job SummaryThe Presales Application Specialist role acts as a technical resource for D-IT's channel partners and end users by providing product specifications and product application troubleshooting from the Tripplite.Com website via chat, email, and phone call.
The specialist will also be responsible for routing requests to the appropriate internal D-IT department when necessary.Job ResponsibilitiesPresales phone, chat, and email support for both internal & external D-IT customersLead qualification and accurate data entry into salesforce.ComIdentify customer requirements, recognize pain points, and provide builds of material based off customer expectationsBe a technical resource for D-IT products and their application which includes power quality, racks, cooling, and cables & connectivity product linesDemonstrated ability to effectively interface with internal and external customers in a fast-paced environmentProven interpersonal skills and excellent telephone etiquetteEstablish a broad knowledge base of D-IT products/services and various other Eaton products to facilitate lead qualification/routingTeam player that actively contributes to the group's successFollow up on leads pipelineQualifications:Bachelor degree necessary.Minimum 2 years prior technical marketing or sales experience preferredTechnical knowledgeCall center experience preferredExperience using SalesForce or other CRM preferredKnowledge of the IT market preferredKnowledge of power protection, backup power and the Power Quality marketComputer skills with Excel, Word, PowerPoint, Outlook (email), and InternetSkills:Drive for resultsMakes Decisions & Solves ProblemsDemonstrates a Collaborative StylePromotes and Champions ChangeBusiness AcumenPursues personal developmentLeadershipExcellent written and oral communication skills in addition to strong organizational skills#J-18808-Ljbffr