.Job Description:Summary:Essential Duties and Responsibilities:- Reviews orders marked with price discrepancies in document repository system (OnBase).- Compares ERP system order (Oracle) with document repository system (OnBase) to ensure accurate prices are being invoiced, based on the DJO Sales Policy- Research contract documentation to interpret contract terms, accurate pricing, and special pricing rules.- Communicates with National Account Managers any pricing discrepancies not following the DJO Sales Policy- Communicates pricing discrepancies to respective parties, being sales organization, customer service, or customers.- Educates sales organization and order entry teams on recurring errors.- Identifies GPO or IDN affiliation on accounts with no pricing in ERP system.- Updates ERP system pricing or facility contract affiliation when necessary.- Performs other duties assigned by National Account Mangers and/or Support ManagersQualifications:- High School Diploma- Bilingual role - must be proficient with written and verbal English skills.- Ability to read, interpret and understand medical device contract language with high accuracy- Ability to work in a high pressure, fast passed environment with strict deadlines and extreme high-level attention to details- Three or more years of detailed data entry experience- Three or more years of customer service experience- Ability to communicate and write routine correspondence to internal and external customers- Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals- Keyboard and 10 key skills to include both accuracy and speed- The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.- This position works in a typical office environment.- Perform job duties for 8 or more hours a day- To perform the job successfully, an individual should demonstrate the following competencies:- Design - Demonstrates attention to detail.- Problem Solving - Identifies and resolves problems in a timely manner.- Oral Communication - Listens, gets clarification when required and can effectively communicate issues and solutions.- Teamwork - Balances team and individual responsibilities; exhibits objectivity and openness to others' views; gives and welcomes feedback; puts success of team above own interests; supports everyone's efforts to succeed.- Written Communication - Writes clearly and informatively; able to read and interpret written information.- Diversity - Shows respect and sensitivity for cultural differences; promotes a harassment-free environment.- Attendance/Punctuality - Is consistently at work and on time.- Dependability - Follows instructions, responds to management direction; takes responsibility for own actions