-Job descriptionIf you're looking for a career where you can make a real impression, join Global Service Center (GSC) HSBC and discover how valued you'll be. HSBC is one of the largest banking and financial services organisations in the world, with operations in 64 countries and territories. We aim to be where the growth is, enabling businesses to thrive and economies to prosper, and, ultimately, helping people to fulfil their hopes and realise their ambitions.We are currently seeking an experienced professional to join our team in the role of Prime Finance Operations ManagerObjectiveThis new operations role has been created as part of theoperations support model for the Prime Finance Business supporting US Arranged Finance and Prime SWAP clients. The role will primarily be responsible for performing daily operational tasks in support of the Prime Finance Client Service OperationsPrincial activities:- Daily support for Prime clients during the full Trade Lifecycle- Review reconciliations, pre-matching reports, ad-hoc client reports and back office reports in support of Prime Cash and Prime SWAP business- Escalating irregularities and non-standard practices to the supervisor and/or Prime Finance Operations- The role will be required to continuously monitor prime activity- Contribute to the Global Support model for Prime Clients- Support adoption of dynamic data metrics to create Client Efficiency, Team Productivity and Capacity Analysis methodologies- Realize straight through processing opportunities to achieve the wider effort of reducing costs of in Operations- Strong communication skills that enable successful interfaces with client service reps, N.Y operations management and global support staff- Ideally the role will be filled by an individual with equity or SWAP middle office experienceRequirementsKnowledge & Experience / Qualifications- Accomplished understanding of trade lifecycle events within Prime Finance or another business line- Knowledge of Markets products and associated post trade operational processes- Knowledge of Equity, Fixed Income and Swap products- Understanding of market economics- A solutions-led individual, able to self-motivate and deliver high quality results- Continuous improvement and project management experience desirable- Ability to act impartially, where required, to arbitrate in matters under dispute, build consensus, and resolve conflicts.- Excellent interpersonal, networking and influencing skillsAt HSBC we offer our colleagues a greater number of days so that they can fully enjoy their wedding, take care of the new member of the family, or grieve the loss of a family member. Our paid leave package is at the forefront in Mexico, now you have one more reason to be HSBC and proudly live a culture of well-being, balance and care.**Issued By HSBC Electronic Data Process Mexico Private LTD