MXN 200,000 - 400,000 Applicants are required to read, write, and speak the following languages: English Role: Site Reliability EngineerWho are we looking for?The candidate will work with the skilled, highly motivated Oracle Analytics Service Excellence (OASE) team who embrace an agile work style. You will work alongside a software development team within the greater OAC organization where you will support existing features in the cloud as well as new operational processes, automation and content. You will play a key role in improving the processes supporting the OAC services, so the service functions more and more autonomously over time.Roles and ResponsibilitiesPerform DevOps activities to support customers, engineers, and processes through our release cycles as well as productionParticipate in a follow-the-sun model for 24x7 support of Oracle Analytics servicesRespond to incidents, troubleshoot issues and drive to completion, driving and participate in root cause analysis Become expert in Analytic services, to prevent, resolve customer issues effectively and prevent regressions and repeatsExecute, with excellence, delivery of interim patches and hotfixes as requiredWork with various teams to take ownership of and resolve service failure/outages.Monitor metrics and develop ways to improve the CI and CD tools utilized by the teamFollow all best practices and procedures as established by the companyMentor and train other engineers and seek to continually improve processesOther duties as assignedThe candidate must have knowledge and experience with:A BS or MS in Computer Science, or equivalentKnowledge of Oracle Analytics server, BI publisher, Oracle Analytics Cloud experience required. Providing cloud networking, infrastructure, and service support, configuration, operations, tools, and processesUnderstand networking, and TCP/IP fundamentals and services such as DNS, HTTP, etc.Linux/Unix system administration including system level knowledge of Linux on OCI Gen 2, creating and executing scriptsExperience developing & operating cloud services or large distributed applications in production. Python, Ansible and other cloud Development skills are a plusMethodical approaches to troubleshooting and solving complex technical problems, reverse engineering existing applications.Producing documentation in support of developed work (KBs, run books, help guides)Communicating effectively in a team environmentWorking with remote, global teams as well as individualsWorking independently and in a self-directed mannerAble to work extended week day and week-end shifts as required for on-call, after hours upgrades, and other duties as assigned.#J-18808-Ljbffr