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**We are searching for the best talent for PRINCIPAL QUALITY TECHNICIAN to be in Cd. Juarez Chih. MX.**
**Purpose**:
Quality Engineering Technician and customer complaints.
Analysis of customer complaints, elaboration of reports and support to quality engineers.
**You will be responsible for**:
Under limited supervision and in accordance with all applicable federal, state and local laws/regulations and
- Performs verifications for finished activities as consequence of non-conformities.
- May perform product release activities.
- Aids and executes investigation for non-conformities, audit observations, CAPAs and others.
- Customer complaint analysis.
- Performs data collection and analysis, generates and distributes reports for quality metrics, initiatives and/or measurable of the plant.
- Maintains consumables inventories applicable to the department (stationary, etc.).
- Maintenance of quality records according to the Records Retention Schedule.
- Updates and provides information such as quality records of the quality systems of the plant.
- Can be a database administrator of the department.
- Participates in the development of quality systems and processes.
- Aids the quality engineers by providing support to the production lines.
- Acts as a coordinator when there are quality issues.
- Provides support to the quality engineers in the maintenance of quality system documents.
- Complies with Quality procedures, Laws and regulations of the applicable markets.
- Complies with Company regulations, local, state and federal, as well as with safety and hygiene, health and environment procedures and policies.
- Responsible for communicating business related issues or opportunities to next management level
- For those who supervise or manage a staff, responsible for ensuring that subordinates follow all
- Company guidelines related to Health, Safety and Environmental practices and that all resources needed to do so are available and in good condition, if applicable.
- Responsible for ensuring personal and Company compliance with all Federal, State, local and Company regulations, policies, and procedures.
**Qualifications**:
External Qualifications:
- Bilingual: English / Spanish, preferably.
- High School Diploma and/or technical career.
- Knowledge of QSR / ISO, preferably.
- Basic computer knowledge: MS Office word processors, data sheets, presentations, data bases, etc.
- Quality Improvement Associate or Quality Auditor
- Certification, Process Excellence Certification Green Belt, preferably.
- Knowledge of quality engineering tools, such as: measuring systems analysis, basic statistical analysis and others. Required.
- ASQ Improvement Associate / Quality Auditor certifications, desirable.