Who We Are: In today's work environment, employees use a myriad of devices to access IT applications and data over multiple networks to stay productive, wherever and however they work.
Ivanti elevates and secures Everywhere Work so that people and organizations can thrive.
While our headquarters is in the U.S., half of our employees and customers are outside the country.
We have 36 offices in 23 nations, with significant offices in London, Frankfurt, Paris, Sydney, Shanghai, Singapore, and other major cities around the world.
Ivanti's mission is to be a global technology leader enabling organizations to elevate Everywhere Work, automating tasks that discover, manage, secure, and service all their IT assets.
Through diverse and inclusive hiring, decision-making, and commitment to our employees and partners, we will continue to build and deliver world-class solutions for our customers.
Our Culture - Everywhere Work Centered Around You At Ivanti, our success begins with our people.
This is why we embrace Everywhere Work across the globe, where Ivantians and our customers are thriving.
We believe in a healthy work-life blend and act on it by fostering a culture where all perspectives are heard, respected, and valued.
Through Ivanti's Centered Around You approach, our employees benefit from programs focused on their professional development and career growth.
We align through our core values by locking arms in collaboration, being champions for our customers, focusing on the outcomes that matter most and fighting the good fight against cyber-attacks.
Are you ready to join us on the journey to elevate Everywhere Work?
Why We Need You! The Principal Renewal Account Manager (PRAM) is responsible for renewing a complex and diverse portfolio of maintenance, subscription and SaaS renewals for our largest Enterprise customers.
The PRAM works directly with the Ivanti Enterprise sales team, resellers, and customers.
The individual must be a self-starter, proactive, and have excellent verbal and written communication skills.
This position will report to the Renewals Director for the assigned region.
What You Will Be Doing: Proactively manage quarterly and annual renewal portfolio for assigned Enterprise customersAct as the focal point and subject matter expert for all renewals related activity including but not limited to leading internal POD discussions, coordinating Sales, Deal Desk/Sales Ops, Legal, and Finance around renewal proposals and issuesIndependently build and manage quotes and proposals for complex deals for resellers and customers at least 120 days in advanceDrive incremental revenue growth with assigned accounts by identifying cross-sell and upsell sales opportunities using value-based selling techniquesAct as a subject matter expert and trusted advisor to Sales, customers, and partners by consistently establishing value beyond the renewal interactionMaximize renewal value, ensure on-time renewals and mitigate cancellationsTrack quotes, phone calls, and emails in Salesforce.com with a high degree of accuracy and detailHandle complex customer objections and negotiate renewal contracts independently as requiredProvide highly accurate weekly/monthly/quarterly forecast of renewals pipelineConsistent contributor to the team and assist management on special projects and promotions as requestedMay assist as Subject Matter Expert and mentor to new hires and junior RAMsTo Be Successful in The Role, You Will Have: Minimum seven years renewals sales experience with a software companyStrong selling and negotiation experienceStrong process-oriented work styleSolid foundational knowledge of IT/softwareDemonstrated ability to effectively communicate (verbal and written) with C-Level contactsStrong organizational skills and attention to detail while maintaining speed of executionExperience leading cross-functional team efforts4-year degree in Business or equivalent experience
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