Principal Solution Engineer *Architectural Design, GraphQL, TypeScript, United Testing*Updated: August 16, 2024Location: Mexico-Latin America - MEX-Home-BasedJob ID:24002771Syneos Health is the only fully integrated biopharmaceutical solutions organization purpose-built to accelerate customer success. We lead with a product development mindset, seamlessly connecting our capabilities to add high-value insights to speed therapies to patients and provide practical value to help our customers achieve their objectives.Essential experience for this role:Architectural DesignGraphQLTypeScriptUnited Testing or Automated TestingJob Responsibilities:
- Overall accountability for the deployment and support of systems and platforms for one or more departments.
- Develops and maintains platform architecture in collaboration with the platform vendors, infrastructure architects, and stakeholders.
- Serves as the technical lead for implementation, upgrade, migration, and decommission projects.
- Establishes platform system administration processes and best practices and works with the support organization to ensure appropriate support is provided.
- Reviews vendor feature roadmaps, tracks release plans and features, and advises management on upgrade planning and change management.
- Plans and implements tools, utilities, and reports that help monitor the platform and continuously assess usage and issues.
- Collaborates with key business stakeholders and subject matter experts.
- Analyzes and solves operational and optimization issues.
- Prepares and delivers presentations to management that inform them of issues and opportunities with our systems and platforms.
- Provides expert level support for deployed solutions, interfacing with support staff and helping them to resolve issues within defined SLAs.Qualifications:
- Experience demonstrating an increasing level of technical lead responsibility delivering and maintaining systems and platforms at the enterprise level.
- Must possess substantial hands-on experience deploying, maintaining, and supporting solutions deployed for clinical business units.At Syneos Health, we are dedicated to building a diverse, inclusive and authentic workplace. If your past experience doesn't align perfectly, we encourage you to apply anyway. We also encourage you to join our Talent Network to stay connected to additional career opportunities.Syneos Health is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, marital status, ethnicity, national origin, sex, gender, gender identity, sexual orientation, protected veteran status, disability or any other legally protected status and will not be discriminated against.#J-18808-Ljbffr
