.Responsible to lead problem solving and resolution in new programs and current critical Top projects from a problem solving standpoint, fast response and conflict management as needed, with excellent leadership skills.Your Role: Know customer (specific) requirement and assure appropriate communication inside Aptiv CS organizationData Science proficient using Excel databases and Minitab software as minimumExperience on problem and projects definition thru Shainin Top 5 or Drill downs from generic problems to specific projects that will lead to 80/20 principle – for new or current projects in Mfg plants.Problem solve projects identified and managed by the organization in order to meet customer scorecards and improve VOC processesPresent specific problem solving projects to customers thru 8D formats or customer required formats. Assure resolution of issues on the floor and prevent re-occurrencePrepare and lead the management reviews with customersSupport Customer Manager in specific escalated concerns and customer related strategiesCoordinate and lead support teams at customer location during critical activitiesFollow up on systemic improvement plans and verify corrective actions efficiencyPlan and participate in customer audits and control share point maintenance done by the plantsBe the first level of escalation for the customer from a problem solving standpoint. Lead resolution of issues and coordinate efforts with CTC lab in Ohio and STC Lab in SaltilloExperience in leading continuous improvement projects in Molding, stamping, assembly, PCB assembly, etc.Lead problem solving for warranty issues (experience)Your Background: Bachelor's Degree5+ years of experience in QualityAutomotive Industry experienceTeam Leadership experienceBasic knowledge in OEM systems (Customer complaints)Availability to travel 50% of the timeAdvanced English level (Conversational/85%)Highly Desired - Advanced problem solving knowledge (Shainin PS, Six Sigma desired etc.)Conflict managementMechanical, electrical and electronic knowledge (Preferred)Knowledge in PFMEA, APQPExperience in GM BIQ requirementsFord SCAAF and customer requirements/system experienceLaunching new businesses in a manufacturing plantKnows how to perform RFMEA and Functional analysisAptiv Rewards & Advantages: Competitive compensation package including; Bonus Potential, Healthcare, Pension & TaxSaver schemes.Learning, professional growth and development in a world recognized international environment.Access to internal & external training, coaching & certifications.Recognition for innovation and excellence.Opportunities to give back to the community.Meaningful work that makes a difference in the world.Diversity and Inclusion are sources of innovation and creativity, both of which are essential to Aptiv's success