At Amazon, we strive to be Earth's most customer-centric company where people can find and discover anything they want to buy online. We hire the world's brightest minds, offering them an environment in which they can relentlessly improve the experience for customers. Innovation and creativity are built into the DNA of the company and are encouraged at all levels of employment. Every day we solve complex technical and business problems with ingenuity and simplicity. We're making history and the good news is we've only just begun.Amazon is a highly data-driven company highly passionate about its customers. In this context, it is vital to ensure the customers always get their orders on time and with quality. The processes at the FCs are largely manual involving large numbers of associates. One of the most critical roles is that of a process associate who mentors/guides the associates towards ensuring meeting customer expectations by following our standard work practices while keeping safety & quality in mind.Job Deliverables:Daily Management of shift:Administrative management of associatesJob allocation to associatesMonitoring and mentoring of associates on productivity, quality, and safetyMonitor status of counts and problem-solve queuesResponsible for shift quality and associated action plansPreparing and implementing training and development plans for associatesConduct a 4M and 5S audit for the respective workstations on a daily basisStand-in for TL / AMKey job responsibilities1+ years of Microsoft Office products and applications experienceHigh school or equivalentWork a flexible schedule/shift/work area, including weekends, nights, and/or holidaysCan lift up to 21kgs, stand/walk during shifts lasting up to 12 hours, and be able to frequently push, pull, squat, bend, and reachWork 40 hours/week, and overtime as requiredBASIC QUALIFICATIONS- High school or equivalentPREFERRED QUALIFICATIONS- 2+ years of Microsoft Office products and applications experiencePosted: August 19, 2024Amazon is an Equal Opportunity Employer – Minority / Women / Disability / Veteran / Gender Identity / Sexual Orientation / Age.#J-18808-Ljbffr