Process Developer-Legalization Rep- Cd. Juarez

Genpact (NYSE: G) is a global professional services and solutions firm delivering outcomes that shape the future.
Our 125,000+ people across 30+ countries are driven by our innate curiosity, entrepreneurial agility, and desire to create lasting value for clients.
Powered by our purpose – the relentless pursuit of a world that works better for people – we serve and transform leading enterprises, including the Fortune Global 500, with our deep business and industry knowledge, digital operations services, and expertise in data, technology, and AI.Responsibilities• Reconciliations and reporting• Month close reporting and periodic dashboard reporting• Account set ups and follow up • Daily productivity for client request permits• Savion workflow cases resolution for CS email requested• Contact Jurisdictions to follow up on different accounts situation• Critical Accounts resolution• Bank/Account reconciliation• Aging reporting• Customer Care to asisst account set ups online and disputes• System set up accounts updated• Legal documents handling• Interdepartamental call coordination with clients• Client Managment Special Request• First call resolutionQualifications we seek in you!Minimum Qualifications / Skills • PC skills and advance Intermediate• Bilingual Conversational English + Read and Written B2 Preferred Qualifications/ Skills• Proactiveness and Reactiveness• Interpret data, analyze to resolve issues• Analytical Skills• Ability to interact with clients via email and telephone• Customer Centricity• Results and self Oriented• Multitask• Second Level Resolution• Ability to manage various customer platforms• Training skills• Presentation skills