**_Genpact (NYSE: G) is a global professional services and solutions firm delivering outcomes that shape the future. Our 125,000+ people across 30+ countries are driven by our innate curiosity, entrepreneurial agility, and desire to create lasting value for clients. Powered by our purpose - the relentless pursuit of a world that works better for people - we serve and transform leading enterprises, including the Fortune Global 500, with our deep business and industry knowledge, digital operations services, and expertise in data, technology, and AI._****_ _****_ _**- Responsibilities_**_ _**- _Reconciliations and reporting_**_ _**- _Month close reporting and periodic dashboard reporting_**_ _**- _Account set ups and follow up_**_ _**- _Daily productivity for client request permits_**_ _****_ _**- _Contact Jurisdictions to follow up on different accounts situation_**_ _**- _Critical Accounts resolution_**_ _**- _Bank/Account reconciliation_**_ _**- _Aging reporting_**_ _**- _Customer Care to assist account set ups online and disputes_**_ _**- _System set up accounts updated_**_ _**- _Legal documents handling_**_ _**- _Interdepartmental call coordination with clients_**_ _**- _Client Management Special Request_**_ _**- _First call resolution_**_ _****_ Qualifications we seek in you!_**:**_ _****_ Minimum Qualifications / Skills_****_ _**- _PC skills and advance Intermediate_**_ _**- _Bilingual Conversational English + Read and Written B2 as minimum and C1 desire._**_ _**- Preferred Qualifications/ Skills_**_ _**- _Proactiveness and Reactiveness_**_ _**- _Interpret data, analyze to resolve issues_**_ _**- _Analytical Skills_**_ _****_ _**- _Customer Centricity_**_ _**- _Results and self-Oriented_**_ _**- _Multitask_**_ _**- _Second Level Resolution_**_ _**- _Ability to manage various customer platforms_**_ _**- _Training skills_**_ _**- _Presentation skills_**_ _****_ _****_Job_**_Process Developer_**_ Primary Location_**_Mexico-Cd. Juarez_**_ Schedule_**_Full-time_**_ Education Level_**_Diploma/Vocational Course_**_ Job Posting_**_Dec 17, 2024, 10:06:43 AM_**_ Unposting Date_**_Feb 15, 2025, 12:29:00 PM_- Master Skills List_Operations_- Job Category_Full Time_