Eaton's VEH NAT North America Truck division is currently seeking a Process Quality Supervisor.
**What you'll do**:
A. Monitors and improves a quality system in the manufacturing process. Manages process engineers and provides support to managers, BTLs and supervisors on the tools and techniques of quality improvement. These will include problem solving techniques, Six Sigma, IATF-16949, and process improvement techniques like Kaizen principles.
A. Provides support on customer requirements, complaints, information submission and acts as primary contact for customers
B. Provides support to customer quality team. Acts as liaison between customer quality group and plant quality department
C. Provides support to quality engineers on all actions focused on process controls development and monitoring
D. Provides support on the implementation of quality systems (EQMS, IATF TS 16949)
E. Provides support on the development of PFMEA's and PPAP's
F. Participates in & leads structured team problem solving & applies statistical & other problem-solving tools
G. Interacts with & assist customers on quality related issues, report root cause & corrective actions back to customer support engineer; conduct customer visits if needed
H. Actively participates in manufacturing & process improvement teams as the voice of the customer
I. Participates as a member of APQP teams to bring product to market
J. Assists in the development & presentation of cost of quality measurements
K. Assists in identifying & coordinating quality related training programs
L. Leads SPC through the plant
N. Promotes the company's mission and vision by actively supporting Eaton's ethics and values as well as quality policies
O. Motivates and coach quality engineers to maintain high levels of satisfaction, productivity, and quality through effectively utilizing available rewards and recognition channels to encourage and promote desired behaviors and results.
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**Qualifications**:
A. Bachelors degree in engineering (Quality, Statistics, preferred)
C. English - language capability, speaking, reading and writing required.
D. Certificate Quality Engineer (CQE) is a plus
E. Six Sigma Blackbelt or Greenbelt would be a plus
F. Strong statistics and problem-solving technics
**Skills**:
C. English - language capability, speaking, reading and writing required.
D. Certificate Quality Engineer (CQE) is a plus
E. Six Sigma Blackbelt or Greenbelt would be a plus
F. Strong statistics and problem-solving technics
G. Strong communication skills
H. Thorough knowledge of statistics & statistical process control, including gauge repeatability & reproducibility studies
J. Strong knowledge of geometric dimensioning & tolerance (GD&T) principles
K. Strong knowledge of AIAG and ISO standards
L. Proficiency in problem solving & quality techniques including:
- SPC
- PFMEA
- PPAP
- 8-D problem solving
- APQP
- MSA
- Capability Analysis
- Problem Solving
M. Ability to communicate in the English language (80%)
We are committed to ensuring equal employment opportunities for job applicants and employees. Our recruitment processes use balanced selection criteria and avoid unlawful discrimination against applicants on the basis of their age, colour, disability, marital status, national origin, gender, gender identity, genetic information, race or racial origin, religion, sexual orientation or any other status protected or required by law.
