.Procure to Pay Operational Excellence Manager Job ID REQ-10020073 Aug 30, 2024 Mexico SummaryAbout the Role Your key responsibilities include, but are not limited to: Focus on Data Analytics: Responsible for overseeing and delivering a comprehensive approach for monitoring and reporting the E2E P2P process. Drives a control-focused mindset, Ensures reporting program that provides consistent global view of operational and strategic KPIs.Drive through data, performance Management and Service Delivery: Provides services at expected levels with a clear customer service mindset. Deliver industry standard best in class performance and a user-friendly End-user experience.Technical/Systems Management - Oversees system landscape and serves as system SME. Based on operational excellence metrics, ticket analysis, identifies P2P system enhancements and ensures operational efficiency.Solution Center Management: Responsible for seamless delivery of P2P Solution Center (SC) services. Ensures local/global KPIs and SLAs are met, managed and improved. Ensures E2E P2P process knowledge retention and a high level of training is provided to SC associates. SME on E2E process. Ensure advisement of end users and external suppliers on compliance to E2E policies and procedures. Project Management/Team Management - Demonstrate experience in planning and leading projects utilising project management techniques, with strong interpersonal and understanding of technical requirements. Extensive experience in organizational design and people management and development, with the ability to motivate and empower teams. Drive projects in partnership with teammates and in consideration of E2E process.CPA and/or MBAPrevious Management Role in Finance, Accounts Payable, and/or Procurement FunctionSeasoned Experience with Ariba/SAP/BI or similar systemsSeasoned Experience in Project Management and Process ImprovementsSeasoned Experience in managing remote 3rd party supplier relationshipsPrevious Experience with Reporting and AnalysisPrevious Experience dealing with internal and external auditorsExperience with SOX and control matrixes Novartis is committed to building an outstanding, inclusive work environment and diverse teams' representative of the patients and communities we serve. Why Novartis: Helping people with disease and their families takes more than innovative science. It takes a community of smart, passionate people like you. Collaborating, supporting and inspiring each other. Combining to achieve breakthroughs that change patients' lives. Ready to create a brighter future together? https://www.Novartis.Com/about/strategy/people-and-culture Join our Novartis Network: Not the right Novartis role for you? Sign up to our talent community to stay connected and learn about suitable career opportunities as soon as they come up: https://talentnetwork.Novartis