**Responsibilities**:
- The Product Strategy & Planning Senior Specialist manages strategic partners across a variety of responsibilities including strategy, ongoing management and operational improvements
- This role manages product economics in partnership with marketing by driving clients to low cost redemption options as well as by securing marketing funding from key retailers
- Partners with cross functional teams to manage any operational or client service related issues which may arise
- Ensures a seamless and frictionless client experience
- Conducts market assessments to identify innovation opportunities to enhance the client experience and bring those capabilities to market
- Works within the Product Strategy and Planning team and develops a strategic framework to evaluate program offerings and identify key partnership opportunities to drive program engagement (internal and external)
- Engages in work that has a direct business impact or provides advice regarding the operations of the business
- Organizes and coordinates programs to ensure overall team's accomplishment of financial/budgetary goals
- Coordinates program planning for client to ensure identification of appropriate delivery schedules, goals, design criteria, costs and similar considerations
- Coordinates product introduction with marketing and sales organizations to ensure maximum penetration of market segment
- Provides continuing product surveillance and management of assigned products and categories to attain financial objectives
- Engages in activities that require vision and analysis and ability to think beyond the existing solutions, assumptions or current knowledge of sophisticated areas
- Develops short-term plans and executes functional strategies requiring coordination and integration across units and provides input into decisions affect Product Strategy and planning function within a region or business
- May mentor less experienced team members and new hires
**Qualifications**:
- 6-10 years of experience
- Knowledge of financial services industry
- Experience with partnership management, business development, and strategic planning
- Complex judgments and solutions based on sophisticated analytical thought comparing and selecting complex alternatives
- In-depth analysis with interpretive thinking will be required
- Applies ingenuity and creativity to problem analysis and resolution for complicated and/or unique situations
- Consistently demonstrates clear and concise written and verbal communication
- Excellent interpersonal, written and verbal communication skills and the ability to communicate and influence at all levels
- Demonstrated ability to develop materials including presentations for senior leadership
- Extremely high level of attention to detail
- Demonstrated ability to interact and work with senior leaders across the organization Excellent organization skills, with the ability to work under pressure and prioritize within tight deadlines
- Ability to work as part of a team, with a high degree of collaboration with cross functional teams
- Ability to influence broadly and think outside the box
- An influencer who communicates clearly and frequently to both technical analysts and non-technical business leaders
- Excellent project management skills
**Education**:
- Bachelor's/University degree, Master's degree preferred
This job description provides a high-level review of the types of work performed. Other job-related duties may be assigned as required.
- **Job Family Group**:
Product Management and Development
- **Job Family**:
Product Strategy and Planning
- **Time Type**:
Full time
- Citi is an equal opportunity and affirmative action employer.
Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
View the "**EEO is the Law**" poster. View the **EEO is the Law Supplement**.
View the **EEO Policy Statement**.
View the **Pay Transparency Posting