.Heat Exchangers Technical Support Engineer for LATAMLet´s pioneer positive impact!Every day, we get opportunities to make a positive impact on our colleagues, partners, customers, and society. Together, we're pioneering the solutions of the future and unlocking the full potential of precious resources. Trusted to act on initiative, we challenge conventional thinking to develop world-leading technologies that inspire progress in vital areas, including energy, food, water, and shipping.If you would like to build a long-term successful career in the Product and Application area and thrive in a truly diverse and inclusive workplace based on care and empowerment, we can make the difference together.This is not a gender role; all profiles are welcome.What we need from youCollaboration to support the sales companies in the LATAM region and our channel partners.Passion to transfer technical knowledge acting as a trainer for our channels and clients on Alfa Laval products (mainly GPHE), including designing and facilitating training in English, Spanish, or Portuguese.Coaching skills to support sales engineers in designing and preparing information for quotations.Team spirit to work with the marketing area to define marketing campaigns, conferences, fairs, and others.Customer support expertise to provide substantial care to customers regarding heat exchanger products and applications.Technical knowledge in GPHE to offer key technical support to customers in meetings and interactions, focusing on customized product presentations and valuable propositions.Branding skills to establish a visible presence as a technical expert, both virtually and in person, to solve complex technical issues and discuss our products and applications within the industry.Passion to promote the Alfa Laval brand among customers.Act as a product champion in product launch campaigns and/or as a product and application competencies coach inside the company.You areA bachelor's degree Engineer (Mechanical Engineering, Chemistry).With 2 years of experience in a similar position and a network within the industry with technical expertise on products and applications regarding heat transfer.Fluent in Spanish and English; Portuguese is a plus.Experienced in managing CRM systems such as Salesforce, Microsoft Dynamics, or similar.Experienced in B2B & B2C, networking development, channel distribution management, and available to travel 50-70% of the time.A non-Mexican citizen with a working visa and Spanish skills is also invited to apply.We care about diversity, inclusion, and equity in our recruitment processes and do not discriminate based on race, religion, national origin, gender, sexual orientation, age, or marital status. We also believe behavioral traits can provide important insights into a candidate's fit for a role. To help us achieve this, we apply Pymetrics assessments, and upon application, you will be invited to play the assessment games