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Product Customization Specialist Landis+Gyr is a leading global provider of integrated energy management solutions for the utility sector. Offering one of the broadest portfolios, we deliver innovative and flexible solutions to help utilities solve their complex challenges in Smart Metering, Grid Edge Intelligence and Smart Infrastructure. With sales of USD 1.4 billion in FY 2020, Landis+Gyr employees approximately 5,000 people in over 30 countries across five continents, with the sole mission of helping the world manage energy better. More information is available at the Landis+Gyr website landisgyr.com
The Product Customization Specialist is reponsible for entering customer specification for all metering products and other system products as applicable. Interfaces with customers, distributors, agents, deployment teams and managed service programs to establish customer specific requirements and translate them into the manufacturing process. This role is a highly technicial role which requires the ability to translate complex information into easy to understand information.
In this role, the Product Customization Specialist will:
Completes set up of all order elements specific to the registration, program and specification necessary to produce the productInterface with Customer Delivery Team on prioritizing new order set up and customer requested changes specific to the manufactured products such as but not limited to programs, utility contacts, custom labelsCreates meter setups, designs nameplates, carton label and any other custom labels for customer approval, creates data test files that are compliant with customer specidicationsChanges product specification as requested, maintain consistence, and properly documentedLeads special projects including mass transition, NPI, Osolescence, Return, brand new customer setupsWorks with applicable internal or external customer on configurations that require further clarification for completing the set up process, catalog number or manufacturing of items for meet previous commitmentsParticipate on lean, green belt projects, other necessary task determinated by the Sr Supervisor, Product CustomizationFollow ISO27001 requirements for management of assets and change management controls.Required Design: Supports and adheres to Company's core valuesPerforms other duties or responsibilities as assigned or requiredSupports and adheres to Company's Code of Conduct and Ethics PolicyRepresents Company in a positive, professional manner when working with both internal and external customer Required Experience: High standard quality of work and serviceCritical thinkingAbility to influence positively without direct authorityStrong team-building skillsAbility to lead dynamically cross functional work teams to respond to business needs #LI-LL1
If you have the drive and enthusiasm to accept this challenge and to work in a very dynamic, cross functional and international environment, we are looking forward to meeting you. Click apply now.
Job Title: Product Customization Specialist
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