Product Manager, Customer Support Experience

At USS, we are looking for the best Customer Service Representative profiles to provide the best service to our clients. We are looking at GDL for these profiles for our new campaigns and challenges. If you speak English and you like remote work, apply!Primary Responsibilities:Answering simple customer questions about their servicesFollow customer service guides / guidelines to resolve problems with the serviceGuide customers to the online knowledge base / share articles for self-helpWork with internal departments to meet customer's needsUnderstand when to escalate and collect necessary...Qualifications:Fluent in English (spoken and written)Excellent written and oral communication skillsComputer SkillsProficiency with Microsoft OfficeFamiliar with CRM and Call Center Software1+ years of multi-channel customer support experience in a fast paced environmentPositive and friendly energyCustomer Service / Call Center: 1 years (required)Additional Benefits Include:Monthly gross salary : $12,000.00 - $14,000.00 per monthChristmas BonusPayment of Teleworking ExpensesProfessional Growth.Law benefitsDo you speak English?What are your monthly salary expectations?Do you live in Guadalajara?#J-18808-Ljbffr