Product Manager, Customer Support Experience

Detalles de la oferta

The MOS on Fusion Service stands as the most substantial evolution in working methodologies and technological advancements within Oracle Support. As the principal leader in this initiative, the role encompasses spearheading the planning and execution of change management initiatives aimed at our customer base.

Ideal candidates must demonstrate a proven history of effectively engaging with executive stakeholders and possess expertise in crafting and executing change readiness strategies tailored for complex programs. Additionally, they should showcase a profound understanding of process management principles and possess the ability to collaborate seamlessly across diverse teams to develop holistic solutions.

Furthermore, they will be tasked with crafting and implementing internal and external campaigns, assuming responsibility for messaging coherence during the transition phase and subsequent communications as we introduce further functionalities to our product. Ensuring alignment between messaging and training team materials will also be a crucial aspect of this role.

As a member of the product development division, you will analyze and integrate external customer specifications. You will suggest and justify product directions and specifications, specify, design, and implement moderate changes to existing software architecture, and build new products and development tools. Additionally, you will build and execute unit tests and unit test plans, review integration and regression test plans created by QA, and communicate with QA and porting engineering to discuss major changes to functionality.

Work is non-routine and very complex, involving the application of advanced technical/business skills in the area of specialization. You will be a leading contributor both individually and as a team member, providing direction and mentoring to others.

Minimum qualifications include a BS or MS degree or equivalent experience relevant to the functional area, along with 10 years of software engineering or related experience.

Career Level - IC4

#J-18808-Ljbffr


Salario Nominal: A convenir

Fuente: Jobleads

Requisitos

Soc Ptp Val And Opt Engineer

Job DescriptionYour responsibilities will include but not limited to: Develops, enables, and continuously optimizes power, thermal, and performance validatio...


Intel Gmbh - Jalisco

Publicado 8 days ago

Full Stack Developer

Introduction At IBM, work is more than a job - it's a calling: To build. To design. To code. To consult. To think along with clients and sell. To make market...


Ibm - Jalisco

Publicado 8 days ago

Fullstack C# Developer With Gcp

Fullstack C# Developer with GCP Mexico (Guadalajara) Date posted: 10.05.2024 Job type: Full time About the projectHow we hire: At Pentalog, excellence is ...


Pentalog - Jalisco

Publicado 8 days ago

Encargada De Centro De Negocios

Empleos Meta Bolsa de Trabajo en Redes SocialesUbicación: Jalisco, MéxicoRequisitos: Lic. en Negocios Internacionales, Mercadotecnia o LAE, con experiencia e...


Intelexion S.A. De C.V - Jalisco

Publicado 8 days ago

Built at: 2024-11-13T11:27:57.197Z