**About You**:
- 2-4 years experience building B2B SaaS products (marketing or Sales products a plus).
- 5+ years of software product management experience.
- Proficient in SQL and other data analysis tools to derive customer insights, find opportunities for improvement, and make decisions.
- An expert at gathering and synthesizing multiple perspectives, figuring out the most important thing, and driving the team and all your stakeholders to get it done.
- Experience presenting to executive stakeholders, participating in the sales process, and handling sensitive customer escalations.
- Excellent written and oral communication skills, and are fluent in using both data and customer feedback to make a bulletproof argument.
- You are comfortable with ambiguity, making decisions quickly and autonomously, and shifting directions as needed.
- Experience in sales and/or marketing so you can deeply understand our users
- Experience with early stage startups and can ruthlessly prioritize to iterate quickly
**What You'll Do**:
- Help expand our business by building new capabilities and improving existing ones to find new revenue streams, expand into new markets, and increase retention.
- Drive a technical part of our product suite involving integrations, APIs, and technical product features.
- Discuss details and tradeoffs with engineers while keeping the focus on the customer experience and larger business.
- Work closely with customers and prospects by joining pre
- and post-sales calls to understand their problems intimately and validate potential solutions
- Partner with product design and engineering to quickly research, design, and build features.
- Own your area end-to-end - from defining and executing goals, roadmap, and features, to getting the company excited about what you're doing by training and enabling sales and customer teams, driving adoption and measuring impact
**What We Can Offer**:
- Comprehensive Health Insurance options
- Unlimited PTO
- Home Office stipend