Product Ops Lead

Responsibilities – What you Will doYou document all the Business Processes and rules, User journeys and Clients customization as they are today.You map the gaps between As-Is local VS New product.You create a justified and prioritized backlog of improvements, align the needs with the global team and make sure the deliveries follow the plan.You anticipate the new cards requirements and coordinate the project with the Logistics team.You make sure we follow all the legal and Compliance requirements.Map Processes, Business Rules, User journeys and Customized features As-Is.Create a justified and prioritized backlog of improvements.Work hand-in-hand with the Logistics team to ensure all the cards will be ordered and delivered.Work hand-in-hand with the legal and compliance team to ensure a smooth launch of the product.Understand complex processes with a long history of changes and few documentations.Align many stakeholders from different teams and countries.Balance the need of local specificities VS limited availability of the global team.Ensure the timely execution and quality of the deliveries.Requirements – What we need2 years of experience in Product.Internal knowledge on the Business processes and rules.Experience in documenting complex product flows.Data-oriented.Bachelors Degree: Administration, Economics or Related career.Languages: Spanish fluent.Specific skills required for the positionAnalysis.Autonomy.Communication.Operational excellence.Change management.Stress management.Initiative.Result-oriented.We offer:Gross base salary + superior legal benefits.About UsThe Edenred State of mind - Olemme erityinen yritys.#J-18808-Ljbffr