**Client Provisioning Specialist / Onboarding Specialist**
**About Us**:
**Prometeo Talent** is a leading HR agency known for excellence in talent acquisition services. With a proven track record, we collaborate with diverse companies to propel them toward strategic goals.
**Prometeo Talent** is currently engaged in a strategic collaboration with a** UK-based company** that is embarking on a new chapter in **Mexico**. As part of this exciting partnership, we are actively seeking a dynamic and skilled
**What We're Looking For**:
We are seeking a dynamic individual to join our team as a **Client Provisioning Specialist **/ Onboarding Specialist**. **Based in Mexico** and working in a **hybrid setting**, this role reports to the** General Manager**. We are looking for someone who thrives in a fast-paced environment, enjoys building, leading, and motivating others, and aligns with our company values.
**About the Role**:
As a **Client Provisioning Specialist**, you will:
- Support the** Technical Delivery Management Team** through onboarding and provisioning the company's product line.
- Provision new clients and assist in ongoing customization projects.
- Coordinate internal and external resources, ensuring projects remain within scope, schedule, and budget.
- Liaise with managers and clients to define project requirements, scope, and objectives.
- Analyze project progress, documenting and raising risks to **Project Management** leadership.
**What You Bring to the Team**:
- Proven experience working with global teams and stakeholders within varying time zones.
- Strong organizational and planning skills within **JIRA Service Management & Project Management toolset**.
- Relationship management skills with internal and external teams and stakeholders.
- Basic HTML/CSS knowledge preferred.
- Basic understanding of web hosting/DNS preferred.
- Ability to work well in a fast-paced and continuously improving environment.
- Strong communication skills, specifically focused on project status/health.
**Requirements for Success**:
- **3+ years** of proven professional technology services experience
- Experience with various **Project Management methodologies (Waterfall, Kanban, Scrum, Hybrid)**.
- Proficiency in **G **Suite**.
**Benefits**:
- Private Medical
- Life insurance
- Additional holidays!
- Food and grocery vouchers
- Saving Fund
- Christmas bonus!