Product Quality Improvement Specialist

Responsible for dealer returned parts for imported vehicle first level triagePRAS plus database updates on returned partsProactively participates in short loop for first level triage report out and follow upAssists in Root Cause through first level triageLeads Cross Regional Warranty Table report development and presentation for NA MarketAssists with Imported Vehicle root cause analysis at QEC with EngineeringUtilizes Quality Databases Quantic, Palantir, DealerConnect, StarParts, etc to mine data for Root Cause Analysis**Basic Qualifications**:Bachelor degree in Automotive Technology or related Engineering field from an accredited university3+ years' experience in engineering, manufacturing, supplier operations or qualityProject management skillsOrganized and goal orientedExperience with data analyticsStrong sense of accountability and ownershipSkill SetProactive personality - willing to go support European plants and Engineering team when requestedLogical problem solver with the ability to distill potential root cause from dealer narrative from vehicle level knowledgeGreen or Black Belt Problem Solver accreditedStrong presentation skills, must be comfortable with exposure and presenting to Leadership on a regular basisOur benefits reflects the FCA commitment to helping you reach your personal and professional goals. In addition to an environment that promotes career development, we offer benefits for a healthy lifestyle and a rewarding future, designed to take care of you and your family, in various stages of life.As a global company, our employee packages will vary by country, customary norms and the legal entity into which you are hired.