.Acero Prime, founded in 1999, is one of the most comprehensive service centers in Mexico. We provide reliable solutions in metal processing and logistics services to demanding manufacturing sectors such as automotive, appliances, lighting, heating and air conditioning equipment, heavy machinery, and more. Join us as a **Product Quality Metallurgical Engineer**.**Job Summary**Responsible for providing technical support to manufacturing and for assisting in material evaluation for both Acero Prime and outside customers. Will prepare and analyze metallographic and hardness samples through use of standard evaluation techniques. This position will also be responsible for measurement equipment, and documentation.**Product Quality Metallurgical Engineer duties and responsabilities**:- Responsible to monitor the product and process quality. First contact on customers to resolve problems.- Analyze and provide a quick and effective solutions to quality problems, reported by client.- Coordinate with external laboratories the required metallographic tests and their interpretation.- Ensure the proper use of the tooling, according to the type of steel and its characteristics, and optimizing its use.- Write and modify lab test procedures, train personnel in use/implementation.- Become technical lead for all metallography audits/questions.- Prepare and analyze samples such as welds, surface features, microstructure, hardness, etc.- Providing technical support in Manufacturing.- Assisting, conducting, and preparing reports for Failure Analyses.- Communicating both orally and in writing with other departments and cognizant engineers in a precise, logical, informative, and tactful manner.- Perform other duties as may be required.- Identify, investigate and manage risk opportunities utilizing advance Quality tools (Lean, Six Sigma, PFMEA, PDCA, Control Plan, etc).- Responsible on corrective actions, implementation to maintain on goal quality metrics stablished (Return rate, SCRAP, Rework). Developing solutions and improvements.- Manage suppliers that support to comply in time with the customers