**Product Specialist - Customer Service**Our Product Specialist team is one of the cornerstones of the Steelcase Service and is a key point in the sales process and on the design of new working environments of our customers. Therefore, we are looking for a person with strong communication, customer service and investigation skills to assure the best service and information will be provided to our customers.**Who you are**:**Required Skills and Competencies**- Bachelor's Degree in business related areas preferred.- 1-2 years of experience in similar role- English as a second language is a must- Bilingual experience is desired**Preferred Skills and Competencies**- Excellent written and verbal communication in English (Preferably Native Speaker)- Proactive and competitive mindset, willing to get into deep research process to provide accurate answers.- Customer Service Oriented- Teamwork/Collaboration focused- Strong aptitude and willingness to learn new technology tools and products- Demonstrates sound decision-making- Strong multi-tasking skills- Excellent planning, organizing and prioritizing skills- Willingness to effectively be coached**Why people choose to work with us**:At Steelcase, we put people at the center of everything we do. We understand the role of work and believe that it can bring meaning and purpose to the lives of our customers and our employees. We prioritize supporting our employees both in and out of work, in all aspects of their lives. When we bring our talents together, we make a positive lasting impact through our work and communities.**Who we are**:Organizations around the world trust Steelcase to help them create places that help people work better, be inspired, and accomplish more. We design, manufacture, and partner with other leading organizations to provide architecture, furniture, and technology solutions- accessible through a network of channels, including over 800 Steelcase dealer locations. Steelcase is a global, industry-leading, publicly traded company with fiscal year 2021 revenue of $2.6 billion.- Steelcase provides employment opportunities to all qualified employees and applicants without regard to race, color, creed, genetic information, religion, national origin, gender, sexual orientation, gender identity and expression, age, disability, or veteran status and bases all employment decisions only on valid job requirements. We are proud to be recognized for our inclusive workforce by the Corporate Equality Index for the past nine years. If you're interested in Steelcase, but this isn't the right time or role, join our Talent Community to be updated on future openings in your area(s) of expertise._
