**Role & Responsibilities**- Manage, consult, and assist in Product Delivery & Implementation- Provide customer guidance, recommendations, and solutions throughout the entirepayroll operations, delivery, and implementation process.- Conduct live or web-based workshops as required - virtually and on-site.- Maintain a general knowledge of overall solution & delivery process; Analyze issues faced byclients related to the product and help get them resolved.- Assist in process improvement and best practices.- Assist with development of training aids, including training handbooks, multimedia visual aids,User guides and other reference materials.- Attend the country level meeting with SME/Consultant to discuss any country level updates or systemchanges- Coordinate with offshore team for any queries on payroll process, our platform and coordinate withclient for any clarifications on inputs- Meeting with the client to discuss inputs and any specifics for currentpayroll.
-Handle local compliances- ICP coordination for implementation and payroll processing.Qualification & Skills:- Good Verbal communication (Must know English & Spanish)- Fresher with Bachelor Degree University/college degree- Good Technology Orientation- Strong Analytical thinking- Calling Étiquettes- Client Centric & Client relationship skills**Location & Shift Availability**- Puebla- Work from Office (Monday to Friday)**Office Address**: Regus - Puebla Triángulo Las Ánimas, Calle 39 Pte.
3515-Piso 5, LaProvidencia, 72400 Heroica Puebla de Zaragoza, Pue., México.
**Shift Availability**- 7:00 AM to 4.00 PM or 8:00 AM to 5:00 PM**Job Types**: Full-time, PermanentPay: $8,200.00 per monthAbility to commute/relocate:- Puebla, Pue.
: Reliably commute or planning to relocate before starting work (required)Application Question(s):- How many years of work experience you have?
**Education**:- Bachelor's (required)**Language**:- English (required)- Spanish (required)Work authorization:- Mexico (required)**Location**:- Puebla, Pue.
(required)