Role & ResponsibilitiesManage, consult, and assist in Product Delivery & Implementation.Provide customer guidance, recommendations, and solutions throughout the entire payroll operations, delivery, and implementation process.Conduct live or web-based workshops as required – virtually and on-site.Maintain a general knowledge of overall solution & delivery process; analyze issues faced byclients related to the product and help get them resolved.Assist in process improvement and best practices.Assist with development of training aids, including training handbooks, multimedia visual aids, user guides, and other reference materials.Attend the country level meeting with SME/Consultant to discuss any country level updates or system changes.Coordinate with offshore team for any queries on payroll process, our platform and coordinate with client for any clarifications on inputs.Meet with the client to discuss inputs and any specifics for current payroll.Handle local compliances.ICP coordination for implementation and payroll processing.Qualification & Skills:Good verbal communication (Must know English & Spanish).Fresher with Bachelor Degree University/college degree.Good technology orientation.Strong analytical thinking.Client-centric & client relationship skills.Location & Shift AvailabilityPuebla - Work from Office (Monday to Friday)Office Address: Regus - Puebla Triángulo Las Ánimas, Calle 39 Pte.
3515-Piso 5, La Providencia, 72400 Heroica Puebla de Zaragoza, Pue., México.Shift Availability:7:00 AM to 4:00 PM or 8:00 AM to 5:00 PMJob Types: Full-time, PermanentPay: $8,200.00 per monthAbility to commute/relocate:Puebla, Pue.
: Reliably commute or planning to relocate before starting work (Required)Application Question(s):How many years of work experience do you have?Education:Bachelor's (Required)Language:English (Required)Spanish (Required)Work authorization:Mexico (Required)Location:Puebla, Pue.
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