Professional Services Operations Specialist Mexico City

.MongoDB's mission is to empower innovators to create, transform, and disrupt industries by unleashing the power of software and data. We enable organizations of all sizes to easily build, scale, and run modern applications. Our industry-leading developer data platform, MongoDB Atlas, is the only globally distributed, multi-cloud database and is available in more than 115 regions across AWS, Google Cloud, and Microsoft Azure.The Professional Services (PS) Operations Specialist will be part of a global Operations team whose remit is to:Support our global Engagement Management and Delivery functions at driving PS bookings and revenue respectivelyEnsure the PS organization continues to scale and has a stronger operational excellenceExecute on the strategic PS vision from an operational perspective while monitoring critical business KPIs.This PS Operations Specialist role is currently evolving and so it's an exciting time to join and make your mark! This role acts as the 2nd line of operational support internally for North America and is responsible for executing our Ops roadmap aimed at driving day-to-day efficiencies and scale within the PS org.This is a key, busy and cross-functional role that requires an enthusiastic and flexible individual who is keen to impact an always changing context. The successful candidate will have a strong operational mindset and enjoy working in an international, challenging and varied environment.This role can be based out of our Mexico City office or remotely in the Mexico region