Job Summary To support our extraordinary teams who build great products and contribute to our growth, we're looking to add aMX Guadalajara North.This role will be in charge to Provides direct contribution to teams according to established policies and goals.
Demonstrates skills in guiding and/or facilitatingWhat a typical day looks like:Organize, plan and direct program schedules and budgetsIn charge of tracking relevant metrics and drive action items based on results.Provide help, knowledge and expertise with contract negotiations as required.Oversee all interdepartmental activities ensuring completion of all adherences made relative a to product development timelines, delivery, quality and the required business metrics.Reviews program proposal or plan to resolve time frame, funding requirements, procedures for accomplishing program, staffing requirements and allotment of available resources to various phases of program.Establishes work plan and staffing for each phase of program, and arranges for recruitment or assignment of personnel.Manage the coordination of product life cycle activities with P&L and customer satisfaction also has control for different accounts of various complexities.Be the key channel of communication for customers and act as escalation in the event of customer issues.In charge of customer´s satisfaction reviews and corrective actions.Maintain current and develop additional business with customers.Monitor and track that project and program deliverables are met.Be accountable for maintaining excellent customer relations with both new and existing customers.Holds up production sites for projects, costs and other customer related matters through business and expertise.Here is some of what you'll need (required):Excellent communication skills and must be Fluent in Spanish & EnglishSenior experience as a Program Management ManagerBachelor's degree relatedExperience leading continuous improvement projectsAvailability to travelWhat you'll receive for the great work you provide:Competitive Salary.Life & Medical insurance.Christmas Bonus.Food Coupons.Saving Fund.HS115Job CategoryOperationsRequired Skills:Optional Skills:Flex is an Equal Opportunity Employer and employment selection decisions are based on merit, qualifications, and abilities.
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