.Through the collective strength of 170,000 team members across 30 countries and responsible, sustainable operations, Flex, a Fortune global 500 company, is the diversified manufacturing partner of choice that helps market-leading brands design, build and deliver innovative products that improve the world.We welcome people of all backgrounds. A career with Flex offers the opportunity to make a difference, invest in your growth, and build great products for our customers that improve people's lives. Together, let's create the extraordinary!Job SummaryTo support our extraordinary teams who build great products and contribute to our growth, we're looking to add a _ _- Program Manager _- located_- in _- Flex Juarez planta Sur_- Reporting to the_- _- Operations Manager_ this role will be responsible to Lead the execution of the customer requirements, and through that deliver the projected value to Flex and its customers, using tools and initiatives of the company, to maintain business relationship and maximize customer satisfaction.PM is responsible to meet and deliver all commercial aspects of the account and with the support of a multifunctional Customer Focus Team (CFT) coordinate the delivery of products and services, aligned to the expectation of the client.As the owner of the account in the site, the PM focus is on benefit realization, adherence to contract agreements and manage scope creep to maintain expected/quoted financial performance while minimize risks and maximize opportunities.Coordinates the development and implementation of Global Account strategies and projects through the CFT.What a typical day looks like:- Senior P&L experience- Senior quotation process experience and work with (investment management)- Senior investment management for the CAPEX project.- Ensure compliance to contract and/or customer specific requirements/Statement of Work (SOW) and responsible to document additional agreements not included in the contract.- Develop and maintain business relationship; Maximize customer satisfaction. Manage the relationship with the customer through monthly or quarterly reviews, or as needed, to communicate deliveries, open commitments, or overall progress of the account.- Coordinates with the CFT the actions necessary for compliance with the targets agreed with the customer (quality, testing, materials, processes, etc.)- Coordinates the process of Viewpoint, where customer's and GAM satisfaction is reviewed; It includes the implementation of actions with the organization to improve.- Monitors, reports and coordinates any troubleshooting of accounts receivables (AR)- Approves changes to standard costs and updates sales price at least every quarter. Claims raw materials revaluation to customer when applicable.- Responsible and accountable to maintain price book in Baan.- Creates the Forecast Demand Format and coordinates with finance the creation of Forecast Outlook (FOL) for its organization